Frequently Asked Questions
Everything you need to know about your skincare journey with Derma Beauty Store.
Are your products suitable for sensitive skin?
Yes, we curate a selection of dermatologist-tested products specifically formulated for various skin types, including sensitive and reactive skin. We recommend checking the full ingredient list provided on each product page.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their beauty essentials sooner.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unopened and in their original packaging to qualify for a full refund. Please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
Are your products cruelty-free?
Derma Beauty Store is committed to ethical beauty. We prioritize brands that are Leaping Bunny certified and do not test their finished products or ingredients on animals.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.